Refund Policy

Refund Policy

Minifigure Returnable Items

Items that can be returned/refunded or exchanged  of receiving must follow the criteria as below:

1、The minifigure is seriously damaged or most of it is lost (if the loss is less, please contact customer service to discuss)
2、The received minifigure does not match your order.



Return Shipping Costs & Address 

We aim to offer services that will benefit all of our loyal customers. Please always Contact Us prior to returning the items by submitting a ticket.

1. All shipping fees are at the customers expense. This includes shipping fees for a return or exchange. Shipping fees are non-refundable.

2. Please contact your local post office to confirm the actual return shipping fee. We recommend you use the cheapest registered airmail method that is available.